February 26, 2025 – Fresno Police Department officials announce that beginning on Wednesday, February 26, 2025, 
you will need to dial 1-559 prior to calling our non-emergency line.
Please be sure to dial the full 1-559-621-7000 to reach our communications center.
9-1-1 is not affected.
In December 2023, the California Public Utilities Commission (CPUC) approved the introduction of a new (357) area code in addition to the existing (559) area code. This change impacts all phone services, including wireless and landline users.
What’s Changing?
February 26, 2025 – You must dial 1 + area code + seven-digit number for all calls, even local ones.
March 26, 2025 – New phone numbers may be assigned with the (357) area code, while existing (559) numbers will remain unchanged.
What You Need to Do:
- Update Your Contact Lists – Ensure all saved numbers include 1-559 or 1-357 for future calls.
- Adjust Your Dialing Habits – Always dial 1 + area code + number to complete calls.
- Update speed dials, call forwarding, voicemail, fax machines, and security systems to reflect the new dialing format.
- Spread the Word – Inform friends and family to ensure a smooth transition.
For more information, visit: www.cpuc.ca.gov/.../reminds-consumers-of-the-new-dialing-procedure.
Source: Fresno Police Department
